Make the Stratforge platform your own with the Stratforge toolkit that let you tailor your CX drivers with point-and-click ease and empower everyone — developers, admins, and business users.
Engage customers driving spectacular experiences, personalised interactions at touchpoints, embedded into your eco-system. Add CX accelerators over your existing investments.
Rapidly build AI-powered process automations and augmented AI workflows. Transform all channels of customer engagement with a few clicks by deploying a AI task force that augments human workforce.
Customer Sentiment Analysis, Speech Analytics, Customer & agent behavior, Next Action [process automations]
AI powered Process & Quality Audit for Customer Engagement channels, compliance & risks management
Guided Support, Knowledge assist AI & Fast path resolution map driving Customer experience
Fast start Analytics Templates, Orchestrate data flows, AI 'skin' dashboards, build predictive models
Early warning & Control system: Voice of Customer, Context aware alerts, next actions over all channels of engagement
Autonomous Tech Support on non-voice engagement channels, deploy 'AI' workforce and scale up human workforce
Augmenting the human workforce. Building Parallel Intelligence.
Enterprise grade AI, ML & Automation Platform. Advanced packaged solutions.
Features:
Visual AI Workflow Manager
AI Workbench & Editor
Cutting Edge DL & Auto ML
Packaged Business Solutions
Networked Fintech Platform offering frictionless customer experience.
Features:
Bad Debts, Collections Enablers
Enterprise Network Payments
ACH Processing, Realtime Payments
Settlement Processing, FRM
Make everything New; Now.
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